Shipping Policy

Domestic Shipping

We are pleased to offer fast and reliable shipping within the country. All orders are processed within 1–2 business days, and you will receive a confirmation email once your order has been shipped. Typical delivery times range from 3–5 business days depending on your location.

Shipping Costs

  • Free Standard Shipping: Available on orders over a specified amount.
  • Flat Rate Shipping: For orders below the minimum, a standard flat rate applies.
  • Expedited Shipping: Optional for faster delivery at an additional cost.

International Shipping

We also ship to select international destinations. International shipping times vary based on the destination country, typically between 7–14 business days. Customs duties and import taxes may apply depending on the regulations of the destination country, and these charges are the responsibility of the recipient.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment directly on the carrier’s website, providing you with real-time updates on your package’s status.

Shipping Restrictions

Some items may be restricted from shipping to certain regions due to legal or logistical reasons. If an item cannot be shipped to your selected address, you will be notified immediately and offered alternative solutions or a refund.

Address Accuracy

Please ensure that your shipping address is accurate and complete. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses. If you notice an error in your order’s shipping information, please contact us immediately to make corrections before the order is processed.

Delivery Issues

If your package is delayed, damaged, or lost during transit, please contact our customer service team. We will work with the shipping carrier to resolve the issue and ensure that you receive your order promptly.

Changes to Our Shipping Policy

ranna-gill.com reserves the right to update or modify this shipping policy at any time. Changes will be reflected on this page, and it is recommended to review this policy periodically for the latest information.