Privacy Policy

Introduction

At ranna-gill.com, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

We collect different types of information, including:

  • Personal Information: Name, email address, shipping and billing address, phone number, and payment information provided when placing an order.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site.
  • Customer Support Data: Information provided when you contact our customer service team.

How We Use Your Information

Your information is used for the following purposes:

  • Processing and fulfilling your orders
  • Providing customer service and support
  • Improving our website and services
  • Personalizing your experience and recommending products
  • Marketing communications, only if you have given consent

We process your data based on the following legal grounds:

  • Consent: Where you have provided explicit consent
  • Contract: To fulfill our contractual obligations to you
  • Legitimate Interest: To improve our services and ensure the security of our website
  • Legal Requirement: Where required by law

Sharing Your Information

We do not sell your personal data to third parties. We may share information with trusted service providers for order fulfillment, payment processing, or delivery. All third-party providers are required to handle your data securely and confidentially.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal data under certain conditions
  • Restriction: Request restriction of processing
  • Data Portability: Request transfer of your data to another service provider
  • Objection: Object to certain types of processing

You can exercise these rights through the contact form available on our website.

Cookies and Tracking

We use cookies and similar technologies to analyze website usage, enhance functionality, and personalize content. You can manage cookie preferences in your browser settings.

Security

We implement technical and organizational measures to protect your data from loss, misuse, or unauthorized access. However, no online platform can guarantee absolute security.

Changes to This Policy

ranna-gill.com may update this Privacy Policy from time to time. Any changes will be posted on this page, and we recommend reviewing it periodically for the latest information.